Anyone who has taken a gaggle tour guide job knows just how important the information is to the success or failure of the trip. A great guide can elevate and improve the experience, creating cherished reminiscences that can last a lifetime and make friends wish to return. A bad guide can do the opposite, leaving friends feeling uncared for and unimportant.
What are the qualities of a superb information? Based on my own expertise, each as a guest on a number of tours and as a information for 17 years who has taken hundreds of friends round Italy, I’ve put together a list of the must-have traits of a great guide.
Answering questions they’ve already answered multiple instances won’t bother a good guide. They will show each competence and enthusiasm, as if they’re listening to that query for the first time.
Good with “Difficult Individuals”
Most times the problem is that “tough people” don’t know they are difficult. Nice guides know the best way to master the “beast” in the group. They deal with them and so they hold the remainder of the group secure from them.
Empathic — Can Really feel the Room
Their radars are at all times on to really feel the room. They will put people relaxed, reassuring them that they are in good fingers and that they need to try to have the very best time possible.
Good Sense of Humor
A guide with a great humorousness will improve the enjoyment of the tour and temper any tensions which will arise.
Long days, massive teams, physical activity, and nearly day by day disaster administration require a substantial amount of energy, both mental and physical. Guides usually have back-to-back tours and no days off.
Punctuality is a must have high quality for tour guides. If a information is behind schedule that makes for unhappy travelers and frustrated co-guides.
If a tour guide is organized (and the tour is well-deliberate), the experience should really feel seamless and effortless. Logistics ought to be nearly invisible to the eyes of the participants.